LOCATIONS SERVED
Atlanta, GA
Austin, TX
Baltimore, MD
Chicago, IL
Cincinnati, OH
Columbus, OH
Connecticut
Dallas/Fort Worth, TX
Denver, CO
Detroit, MI
Fort Wayne, IN
Fort Worth, TX
Hartford, CT
Huntsville, AL
Indianapolis, IN
Irvine, CA
Lansing, MI
Los Angeles, CA
Louisville, KY
Macon, GA
Nashville, TN
New England Area
New York Metro
Philadelphia, PA
Phoenix, AZ
Portland, OR
Providence, RI
Richmond, VA
Sacramento, CA
San Antonio, TX
San Diego, CA
San Francisco, CA
San Jose, CA
Seattle, WA
Springfield, MA
Tijuana, Mexico
Toledo, OH
Trenton, NJ
Tucson, AZ
Washington, DC
Wilmington, DE
Worcester, MA

...see the Abtech Support Map

On-Site Support

Onsite Support is an extension of our help desk, monitoring and system administration services. Onsite Support is simply defined as the dispatching of a certified engineer to the customer’s location to perform work on a system or network device under contract. Abtech prides itself on being one of the few service providers who can provide OEM (Original Equipment Manufacturer) service level without paying OEM support prices.

On-site support

Whether your organization has newly acquired equipment whose original warranty has just lapsed or you have legacy systems for which the original manufacturer has stopped offering support, Abtech has the right support plan to keep your company up and running.

Abtech has offices that are strategically placed throughout the continental United States to assist your organization, regardless of size, from small businesses to Fortune 500 corporations.

We can provide 4-hour On-Site response as well as Next Business Day to accommodate a support price point that suits your company’s needs best.

Having on-site support for your organization ensures that complex information technology doesn't overwhelm your staff's ability to focus on your organizations core goals. If you are spending even a few hours a week to handle your company's IT needs, Abtech Support can help. Abtech Support can provide flexible and knowledgeable on-site services to help you and your organization maximize uptime while at the same time minimizing complex technology, all at a cost savings to you. Bottom line is that our intent is to ensure that your IT needs are met in a prompt and cost efficient way.

Features

Appraise whether centralized or local IT services are best for your organization
Assess and prioritize your IT needs, including purchases, level of technology needed and lifecycle management, and more
Manage, assist or replace your existing IT staff
Provide support when your IT employees are not available
Use the knowledge and skills of trained IT peers to solve both routine and emergency problems efficiently and effectively